These Terms of Service govern your use of the Story First website, including thestoryfirst.com, resources, forms, calculators, videos, and other pages that link to these Terms.
By using the website, you agree to these Terms. If you do not agree, please do not use the website.
Who We Are
Story First provides video strategy and video production services for law firms, legal marketing teams, and agency partners. The website is designed to explain our services, share examples, publish educational resources, and let visitors contact us or book a strategy call.
Website Content
The website is for general informational and marketing purposes. It is not legal advice, business advice, financial advice, or a guarantee of marketing performance. Blog posts, calculators, guides, examples, and other resources are intended to help you think through law firm video strategy, not to replace professional advice from your own legal, financial, marketing, or compliance advisors.
We try to keep the website accurate and useful, but information may change and may not always be complete, current, or error-free.
No Attorney-Client Relationship
Story First is not a law firm and does not provide legal services. Using the website, submitting a form, booking a call, downloading a resource, or communicating with us does not create an attorney-client relationship with Story First.
Services, Proposals, and Client Agreements
The website describes Story First’s general services and pricing approach. A project only begins when Story First and the client agree to a proposal, statement of work, services agreement, invoice, or other written project terms.
If there is a conflict between these website Terms and a signed client agreement, proposal, statement of work, or invoice, the specific written project terms control for that project.
Website descriptions, packages, pricing ranges, timelines, deliverables, and availability may change at any time. We may decline a project or inquiry for any lawful reason, including fit, availability, conflicts, scope, or capacity.
Results and Performance
Story First produces video assets, strategy guidance, and related deliverables. We do not guarantee specific business outcomes, rankings, leads, cases, revenue, conversion rates, ad performance, search visibility, or return on investment.
Any case studies, testimonials, portfolio examples, estimates, calculators, or performance discussions are illustrative. Actual results depend on many factors outside Story First’s control, including your market, offer, website, intake process, ad strategy, budget, competition, deployment, follow-up, and broader business operations.
Forms, Calls, and Communications
When you submit a form, request a resource, use the ROI calculator, subscribe to updates, or book a call, you agree to provide accurate information and to submit only information you are authorized to share.
Do not submit confidential client information, privileged legal information, protected health information, payment card numbers, Social Security numbers, or other sensitive information through website forms.
By submitting a form or booking a call, you authorize Story First and its service providers to contact you about your inquiry using the contact information you provide. You can unsubscribe from marketing emails using the unsubscribe link in those emails.
Booking and Availability
Strategy call availability shown on the website is not guaranteed until the booking is confirmed. Calendar slots may change, become unavailable, or require rescheduling. We may cancel or reschedule calls when necessary.
Intellectual Property
The website and its text, images, videos, graphics, logos, design, code, resources, calculators, and other content are owned by Story First or used with permission. They are protected by copyright, trademark, and other laws.
You may view the website for personal or internal business evaluation. You may not copy, reproduce, scrape, republish, modify, distribute, sell, exploit, or create derivative works from website content without our prior written permission, except for ordinary sharing of public links.
The Story First name, logo, and related marks may not be used without permission.
Portfolio, Testimonials, and Third-Party Materials
Portfolio work, testimonials, client names, client logos, and embedded videos are shown for informational and promotional purposes. Rights in client-owned materials remain with their respective owners. Nothing on the website gives you a license to use a client name, logo, testimonial, video, image, or case study material.
User Submissions
If you send us messages, project notes, calculator inputs, feedback, testimonials, files, or other materials, you represent that you have the right to share them. You grant Story First the right to use those submissions as needed to respond to you, evaluate the inquiry, provide services, operate business systems, and maintain records.
We will not publicly use your testimonial, logo, project assets, or confidential project materials in portfolio or marketing materials without the permissions required by the applicable client agreement or written approval.
Acceptable Use
You agree not to:
- use the website for unlawful, misleading, abusive, or fraudulent purposes;
- interfere with or disrupt the website, hosting, security, forms, or connected systems;
- attempt to bypass spam prevention, security tools, access controls, or rate limits;
- submit malware, scripts, spam, or automated form submissions;
- scrape, crawl, or copy the website in a way that burdens the site or violates these Terms;
- impersonate another person or misrepresent your affiliation;
- use the website content to train or build a competing service without permission;
- violate the rights of Story First, our clients, or any third party.
We may block, restrict, or refuse access to the website when we believe these Terms have been violated or when needed to protect the website, visitors, clients, or business systems.
Third-Party Links and Tools
The website may link to or rely on third-party websites, platforms, and tools, including video hosting, booking, analytics, forms, CRM, payment, security, social media, and automation providers. These third-party services are controlled by their own terms and policies.
Story First is not responsible for third-party websites or services, even when they are linked from or embedded in our website.
Payments
The website may describe pricing ranges or package examples, but payment obligations are controlled by the applicable proposal, invoice, payment link, statement of work, or client agreement. Payment processors and financial providers may have their own terms and privacy policies.
Disclaimers
The website is provided “as is” and “as available.” To the fullest extent permitted by law, Story First disclaims warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and error-free operation.
We do not warrant that the website will be uninterrupted, secure, or free from errors, viruses, or harmful components.
Limitation of Liability
To the fullest extent permitted by law, Story First and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, business interruption, or marketing performance losses arising from or related to your use of the website.
To the fullest extent permitted by law, Story First’s total liability for claims related to website use will not exceed one hundred dollars ($100). This limitation does not apply where prohibited by law.
Indemnification
You agree to defend, indemnify, and hold harmless Story First and its owners, employees, contractors, and service providers from claims, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from your misuse of the website, your submissions, your violation of these Terms, or your violation of another person’s rights.
Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules, except where applicable law requires otherwise.
Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date on the page. Continued use of the website after updates means you accept the updated Terms.
Contact
Questions about these Terms can be sent to:
Story First
Email: [email protected]
Phone: 770-525-6192