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[ Checklist ]

10 questions to askbefore you hirea law firm videoproduction company.

These are the questions that separate production companies from production partners. Print them out, bring them to every vendor call, including ours. If the answers don't sound right, walk.

[ The  Method ]

How to find the right one.

Ask these ten questions on every law firm video vendor call. The answers separate production companies that deliver files from production partners who help decide what to make, how to film it, and where every asset goes after delivery. A company can claim legal specialization on its website. The questions test whether they have actually worked with attorneys, understand compliance, and know what law firms need video to do.

Most firms sign a contract based on a sizzle reel. Three months later they have video they can't use because it wasn't planned for where it would go, or the package didn't include half of what they thought it did. These questions catch those gaps in the first call.

[ The  Questions ]

Ten of them.

01

Can I see three examples from the same shoot day?

Why it matters

Anyone can cherry-pick their best single video. Seeing three deliverables from one engagement tells you whether they can do it more than once, or if their reel is a highlight collage from ten different shoots.

What a good answer sounds like

Three different pieces from the same shoot, all of them strong. That proves they can film multiple things in one day and make each one work, not just get one video right and hope the rest carry it.

02

How much time do you spend on strategy before the shoot?

Why it matters

Production companies shoot. Production partners plan, then shoot. The strategy phase is where the video gets its point of view. Without it, you end up with footage that looks expensive and says nothing.

What a good answer sounds like

At least one working session before the shoot, an hour minimum, often two. They should come back with a shot list tied to specific marketing goals, not a template.

03

What do you deliver beyond the finished videos?

Why it matters

The video itself isn't the deliverable. The deliverable is a complete set of assets you can actually deploy. If all you get is an MP4 and a link, you're going to spend three months figuring out where to put it.

What a good answer sounds like

Social cuts in multiple formats (30s, 15s, 6s), a deployment guide for where each asset goes (website, social, intake, presentations), and ideally a usage license in writing.

04

Who will be on the shoot day, and have they done legal work before?

Why it matters

A great corporate videographer isn't automatically a great legal videographer. Attorneys are trained to be careful on the record. Interviewers who don't understand that will get stiff answers and call it a day.

What a good answer sounds like

Specific names, specific legal-vertical experience. Bonus points if the lead interviewer has a background in legal video or documentary.

05

How do you handle attorneys who say they're not good on camera?

Why it matters

Nearly every attorney says this. How the production company responds separates the pros from the amateurs. Amateurs make it worse by shoving a teleprompter in front of them. Pros know how to get real, relaxed performance.

What a good answer sounds like

No teleprompter. Real conversation. Experience coaching people who are used to performing in court but not in front of a camera. A patient, documentary-style interview process.

06

What does pricing include, and what are the add-ons?

Why it matters

The lowball pricing you see on a quote sheet often excludes travel, social cuts, music licensing, revisions, and b-roll. The all-in number can end up 40% higher than the teaser.

What a good answer sounds like

One number, all-inclusive. Travel, social cuts, music, licensing, reasonable revisions: no surprise invoices.

07

How long do these videos last before we need to reshoot?

Why it matters

Well-produced video that's timeless in its framing (no dated references, no hyper-trendy editing) should work for 2 to 4 years. A video that leans on current design trends will look dated in 18 months.

What a good answer sounds like

2 years minimum, often 3 to 4. They should be able to explain specifically why, and show you examples of videos they shot 2+ years ago that still run.

08

How do you handle client testimonials ethically?

Why it matters

Legal testimonials are governed by state bar rules. Some states require disclaimers; most require careful handling around substantiation. A production company that's never worked with a law firm will get this wrong.

What a good answer sounds like

They know the phrase 'past results do not guarantee similar outcomes.' They've handled state-bar-compliant testimonials before. They can tell you what gets a testimonial in trouble and how they avoid it.

09

Can we talk to two or three clients who've worked with you?

Why it matters

Testimonials on a website are curated. A phone call with a real past client is where you find out what the process actually felt like, especially the parts nobody brags about.

What a good answer sounds like

A willing list, including at least one firm in your practice area or size. The best production partners actively want you to call references.

10

What happens if I'm not happy with the final cut?

Why it matters

Revision policy reveals how a production company thinks about the relationship. A hard cap on revisions ('two rounds, then we charge') signals they see this as a transaction. An open revision policy signals partnership.

What a good answer sounds like

A guarantee you're happy before you pay the final invoice, or an equivalent policy where revisions continue until the video works. Stipulated up front, in writing.

Chris Gray, founder of Story First
“If a production company can't answer most of these questions confidently in a first call, they're not going to learn how on your project. Find one that can.”
Chris Gray · Founder, Story First

The full argument is in our guide to production company vs production partner. The ten questions above work on any vendor.

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